Meet Our Team Leaders
We are very proud of our handpicked staff. Our team of professional massage therapists, estheticians, fitness and wellness experts are a big part of what makes us a World Class Spa. Take your time to learn about them, get to know them.
Esthetics Department Manager, WI Licensed Esthetician
Hello and welcome to Kneaded Relief. I am Melissa Hoefling and I am an Aesthetician. I am also fortunate to be the Esthetics Department Manager of a great team of Estheticians.
I grew up in Green Bay, WI and graduated from Martins Collage of Cosmetology and earned a license in esthetics. As a teenager, I struggled with problematic skin and I enjoyed studying the skin and ways I could improve it. My parents took me to Martins to meet with them and to learn more about esthetics. I fell in love with it right away.
I started my journey at Kneaded Relief in September of 2000. Throughout my career, I have been so blessed to take care of each and every guest I see. I truly love my career and the team I work with.
I hope to educate you about your skin and skin care needs and also to help you rest from life’s everyday stress. You deserve time for yourself and I thank you for choosing Kneaded Relief for your wellness care.
Guest Service Manager
Hi my name is Laura and I’m the Guest Service Manager at Kneaded Relief Day Spa. I’ve worked in the Guest Service Department since November 2008 and took on the role as Manager in the spring of 2017.
My journey in guest services began when I graduated from Madison College in 2005 with my Associates’ Degree in Interior Design. I worked as a Kitchen & Bath Designer for two and a half years selling cabinets and countertops. In that position, I realized how much I love working with clients in a guest service role.
Also around that time I began my own personal journey with wellness, when I decided to change to a vegetarian diet. I started practicing yoga and became very interested in the wellness industry. In November 2008, I decided to search for a position in a guest service related field which also focused on the wellness industry.
I found Kneaded Relief by accident in an ad online and immediately applied. Once I was hired I fell in love with the location, people and it became a second family to me. I love working with and establishing relationships with our guests. It makes me feel so happy when a client feels comfortable and relaxed from the moment they walk in the front door.
My mission everyday is to assist our team of dedicated and talented individuals to provide the best experience possible to each and every guest that visits the spa.