About our Team-based Approach

Kneaded Relief Day Spa & Wellness is a Team Based System Company. So what does that mean for our team and for you the guest?  All employees of Kneaded Relief Day Spa & Wellness are paid an hourly wage.  We do not pay commission, not on service sales and not on product sales.

What this means for our team members:

• Regardless if the therapist is working with a guest or not, they are being compensated.

• There is no competition between therapists.

• Therapists don’t feel the need to hold on to their guests because guests don’t equal income.

• Team members can make recommendations based on what the guest needs, not on what is the most expensive.

• Team members help each other in a variety of ways.  Our team is encouraged to mentor, coach and build strong relationships with one another.  They support one another for the well-being of the individuals and the company.

• TBS provides a steady stream of income and allows for Kneaded Relief to provide benefits such as insurance, Simple IRA’s, and vacation time.  It also helps team members when making large purchases such as a home or car.

What this means for our guests:

• Unlike other spas, we practice the highest form of team service.

• The specialized skills of our entire team are available to you on each and every visit.

• We don’t lock you into one service provider…because not every service provider is a master of all skills.  We actually encourage our guests to try someone else.

• Recommendations received are based on what is truly the best product or service for you.

• If your favorite service provider is busy we will give a recommendation on another therapist to see in the interim so that you can stay on your wellness schedule.

So next time you step into Kneaded Relief see if you can feel the difference.  Team Based System gives our team the ability to learn and grow and to focus on what is most important; which is YOU our guest.

Kneaded Relief’s Core Values